Free US shipping over $80
Customer Service
Questions about an order, shipping, or one of our decks? Reach out — you'll hear back from the studio directly.
If your deck arrives in less-than-mint condition, send it back within 30 days for a full refund. This voluntary guarantee is in addition to your statutory right of withdrawal.
Common Questions
Quick answers, straight from our FAQ.
Every deck is made to order and ships in 2–5 business days from New York, tracked and insured. US orders typically arrive within about a week; you'll see an estimated arrival window on the product page before you buy, and a tracking link once it's on its way.
Every deck is made to order and leaves our fulfillment hub in Vestal, New York within 2–5 business days, tracked and insured. US orders travel domestic and typically arrive within about a week; orders over $80 ship free. International orders may be subject to import duties or taxes set by your own country — those are not included in the price.
You're covered until it's safely in your hands. Every deck ships tracked and insured — if it arrives damaged or is lost on the way, we replace it free of charge. No claim forms, no paid shipping protection to buy.
Yes. If your deck arrives in less-than-mint condition, or you're simply not happy, send it back within 30 days for a full refund. This 30-day money-back guarantee is in addition to your statutory right of withdrawal — never a replacement for it.